Manager, Quality Assurance

Lead and manage the Quality Assurance Department to ensure the production of high quality product at the lowest cost, while meeting the demands of our customers.

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Select, supervise, and develop Quality Assurance personnel

Ensure accuracy and efficiency of water processing, syrup-batching, and all QA testing and record-keeping.

Monitor and enforce proper sanitation and housekeeping procedures.

Monitor all Federal and State communications/audits and implement any necessary changes.

Assist operations management with process equipment and product/package troubleshooting and innovation.

Collaborate with operations and sales management to improve quality indices.

Ensure proper operation and maintenance of water treatment plant.

Ensure safety of all personnel within the department.

Establish, submit, and balance the yearly departmental budget.

Ensure departmental compliance with all company policies and procedures.

Position Requirements

High School Diploma or GED required.

College degree in Applied Sciences or Business preferred.

5+ years previous supervisory or management experience in a related industry required.

5+ years previous supervisory or management experience in the beverage industry preferred.

Hot / cold/wet environments with loud machinery, fumes and moving vehicles.

Food Safety

PCQI Certified preferred

HACCP Certified preferred

SAP preferred

Accountability

Position is responsible for ensuring the overall quality of ingredients and finished product in accordance with Company Standards to uphold trademark integrity.

Technical Skills

Demonstrates technical and process knowledge for: water treatment/waste water, product batching, product testing, package testing / supplier capability.

Maintain GMP (micro / sanitation, pest control chemicals).

Demonstrates working knowledge of production equipment (fillers/valves, blenders, mixing systems) and their related impact on overall quality.

Maintains up-to-date knowledge of process improvements and technical developments.

Leadership Behaviors

Understands and trains others in product characteristics, attributes and QC testing procedures.

Responds to and proactively reduces consumer complaints.

Utilizes sound judgment in customer / consumer issues and possible crisis management.

Sets team performance standards providing coaching and feedback to build capability.

Demonstrated Capability and Success

Sustained year - over - year improvements in the following:

Cost

Packaging Ingredients

Yields

Regulatory management

99% overall in SPEC performance

100% coding legibility

Develops, manages and retains QC Talent

QC Certification